Privacy Policy

At Network Interpreting Service Inc. (NIS), we deeply value the privacy and security of our customers’ information. We are committed to safeguarding your personal and sensitive information and ensuring its confidentiality.

Purpose of Collection

We collect customer information exclusively for the purpose of processing and managing your service requests efficiently. This encompasses scheduling appointments, coordinating with interpreters and service providers, and ensuring seamless communication and service delivery.

Confidentiality and Data Protection

All collected information is kept strictly confidential and is not shared with any third parties, except those directly involved in servicing your specific appointment(s). Our schedulers, interpreters and service providers, and all employees at NIS are bound by strict confidentiality agreements, ensuring adherence to privacy laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and its Omnibus Rule of 2013.

Employee Responsibility

Every employee at NIS signs a Confidentiality Agreement, committing to treat all accessed data, including Protected Health Information (PHI) and any other confidential information, with utmost care and discretion. They are obligated to not disclose, misuse, or alter any sensitive information, and are required to report any suspected breaches immediately.

Enduring Obligation

The obligation to maintain confidentiality extends indefinitely, even after an employee’s tenure with NIS ends. Violation of these terms may result in corrective action, legal consequences, and other remedies available to NIS.

Our Assurance

We assure you that every member of our team, from schedulers to interpreters, upholds the same high standards of privacy and confidentiality. We are dedicated to maintaining the trust you place in us and are committed to protecting your information with the diligence it deserves.

By entrusting us with your information, you can be confident that it is in safe and responsible hands. We are dedicated to upholding these principles and continuously working to enhance our privacy practices for your security and peace of mind.

Your trust is important to us, and we are committed to safeguarding your personal and sensitive information. If you have any questions or require further clarification on our privacy practices, please do not hesitate to contact us.