Customer FAQs
Interpreters are available over all video platforms. (Zoom, MS Teams, WebEx, etc..) We can plug into your preferred platform or you can plug into ours.
There are no rules. Request service at any time with as much notice as possible.
Typically the business/organization. Rarely the individual.
For occupational safety and quality assurance.
The cost of service varies according to region and type of work. Contact us to get pricing information emailed to you.
An agreement is established ahead of time and the organization does receive an invoice.
Yes, and for certain appointments, that is the only form of payment we accept.
The following week unless otherwise negotiated.
Check, Credit Card, Direct Deposit (ACH)
Check or Direct Deposit (ACH). Credit cards are fine but our 3rd choice because of the fees.
Yes
Yes
More than welcome. Encouraged!
Either one is fine. They both come to the same inbox on our side.
As of April 2022, these States have licensing requirements: Alabama, Arizona, Arkansas, Idaho, Illinois, Iowa, Kentucky, Maine, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, Rhode Island and Wisconsin. (If we have missed a State please let us know)
As best we can tell, as of April 2022, the following States have registration requirements: Connecticut, Kansas, Mississippi, Nevada, Pennsylvania, South Dakota and West Virginia. (If we have missed a State please let us know)
More questions? Please contact us.