Category: General

Advice for Accommodating Deaf Participants and Interpreters on Zoom

Advice for Accommodating Deaf Participants and Interpreters on Zoom

For Zoom meetings involving several participants, it is important to grant both the Deaf participants and the Interpreters the authority to multi-pin. You do not need to make them co-host to accomplish this. You can click on “Participants”, find their name, click/hover on the name, find the 3 dots “…” click, and select “Allow Multi-Pin”. […]

Moving to Video

Moving to Video

In light of the COVID-19 several customers are preparing to move their meetings and classes to video.  This is no problem!   If you are a customer who would like to consult with us about this, please reach out.   Likewise, if you are an interpreter who is uncertain about your equipment and video setup at home, […]

Check Envelope

For those vendors/interpreters whose invoices are paid by check, rather than EFT, it could be helpful to know what the outside of the envelope looks like, so it is not set aside as junk mail.  At a glance, it might appear to be one of those solicitations that come in the form of a check […]

Phones back in business

Well, it only took almost the entire business day but our phones seem to be reaching live people again now and not just our voice mails. Thank you for your patience and for contacting us through other channels today.

Phones Down

6:46 PM, 10/29/17: We are aware our phones are down. The VOIP provider we use is working to correct their system-wide problem. We are in the same boat with a lot of other companies at the moment. As alternatives to a phone call you may reach us by email, text, or live-chat on our website. […]

A Conversation with Deaf Youth

At the Idaho Association of the Deaf Conference that Cliff and I attended a few weeks ago I had a chance to talk with Deaf youth about interpreters and interpreting services. Part of our conversation was focused on them identifying characteristics of both ideal and problematic interpreters. I thought their insight was valuable, interesting, and worth […]