Our History

Established in San Diego in 1988, Network Interpreting Service is one of the earliest private sign language interpreting referral agencies in the United States.

Our Mission & Philosophy

Our mission has always been simple: To improve the lives of those we work with and those we serve through flexibility, hard work, and quality service.  We strive to make this a reality by listening to our employees, our customers, and our suppliers and responding in ways that show how much we care.  

 

400,000+
SCHEDULED APPOINTMENTS
6510
DEAF CLIENTS SERVED
1,000,000+
SERVICE HOURS
90%
JOB FILL RATE

Timeline

OUR COMPANY WAS FOUNDED
1988
OUR COMPANY WAS FOUNDED

Our company was founded in San Diego, California, in 1988.

EXPANDED TO IDAHO
1993
EXPANDED TO IDAHO

In 1993 the founder and president moved to Idaho for family reasons while the vice president remained in San Diego.  

GRIDCHECK COMPLETED
2004
GRIDCHECK COMPLETED

In 2004 we began using Gridcheck for scheduling and management of the business. Not long after this we began leasing the software to other organizations.  

GOING VIRTUAL
2010
GOING VIRTUAL

We’ve always had several employees working from home, but in 2010 we went completely virtual, closing our office in Burley, Idaho, and allowing all of our employees to work from home. 

TEAM

Cliff Hanks
President
Cliff Hanks

Cliff is our fearless President and man-at-large-in-charge.  He started NIS in 1988 with a pencil, pad, and scheduling via pay phones between interpreting assignments.  He has grown NIS over the past 28 years with true kindness and compassion, and a sense of humor that we all love.  He’s a master story teller, an open and supportive leader, will take any idea into consideration, and is nearly impossible to get a hold of.  When Cliff is not researching and testing yet another app for us to use, he spends his time graciously handling the tasks that his team lovingly assigns him.

Lindsey Udy
Executive Assistant / Contracts Manager
Lindsey Udy

Lindsey became part of the NIS team in 2005, shortly after she married and relocated to a thumbnail of a town in rural Idaho.  NIS was her saving grace as the work filled her days with more conversations than she was having with the cows.  She is our Executive Assistant, but also our jack-of-all-trades who fills in anywhere she is needed. Our team relies on her to fearlessly jump in and get projects done. Since her early days with NIS her family has expanded to six children, giving her plenty of daytime visiting. When she is not signing contracts or chasing kids, she enjoys running, and will watch or play any sport she can get her hands on.

Shawn Jensen
Lead Scheduler
Shawn Jensen

Shawn joined NIS in 1997; the first of the office team to be hired. Coordinating interpreting services at that time took place only in San Diego, and she worked alongside Cliff in an office with two banquet tables. Shawn has ebbed and flowed in her duties over the past 20+ years, and is now our Lead Scheduler. She is the first one we go to with questions because of her plethora of knowledge, and our scheduling team has voted her most likely to remain calm and neutral in a crisis. When the last email has been sent for the day, her life is filled with being a wife, mother and mimi.

If you have an established relationship with us, thank you!
If you haven’t worked with us before, please be in touch!