Cliff established NIS in 1988 in with the help of a business adviser out of San Marcos California. In those early days it was typewriters, landlines, pagers, notebooks and pencils. He learned where nearly every pay-phone was in San Diego county and used a pocket-dialer to speed up the process. He has managed NIS over the past 30 plus years with true kindness, compassion, and a sense of humor we all love. He’s a master storyteller, an open and supportive leader, will take any idea into consideration, and has numerous unread messages in his giant inbox(es). Besides researching DKIM, SPF and DMARC email protocols–a bundle of joy– he tortures the staff with new apps and processes in an effort towards continual improvement. He spends his time working both the front and back end of the operation, including getting in the trenches for some old fashioned interpreting work now and then.