Can you believe it? Shawn, no longer taking care of business for NIS? If she wasn’t the face of NIS for 24 years, she was certainly, for hundreds of vendors and customers, the voice!
Shawn is smart, humble, even-keel, steady, honest, compassionate, and could navigate all elements of the business. She also became everyone’s go-to encyclopedia, holding all the historical institutional knowledge in her head about how things were, back in the day, how they evolved, and how they are now. Processes. Systems. Contacts. Authorizations. Paperwork. There’s a lot to navigate and understand; more than one might first imagine.
Then there is working in an office, working from home, working from an office, working from home, working from an office, working at home. With young children. Without young children. With dogs. Without dogs. With video. Without video. This computer program and then that computer program, and then this technology and then that technology. She had never-ending patience and a good attitude through it all.
She was/is loved and we were exceedingly fortunate to be able to lean on her for so many years. To say she will be missed is a stupid understatement.